Shipping Policy
Our Shipping Policy outlines the terms and conditions related to the shipment of your orders. By making a purchase with us, you agree to adhere to the following shipping guidelines.
Shipping Details
Shipping Methods: We utilize trusted shipping carriers such as USPS to deliver your orders.
Processing Time: Orders are typically processed within 1-3 business days after payment confirmation.
Shipping Duration: Estimated shipping times are approximately [domestic shipping duration] for domestic orders. We are not doing international orders at this time.
Shipping Costs: There is a flat rate standard shipping of $6. All orders over $100+ are free of shipping cost.
Order Handling
Order Tracking: Upon shipment, a confirmation email containing tracking information will be sent to the email address provided during checkout.
Order Confirmation: An order confirmation email will be sent upon successful placement of your order.
Returns and Exchanges
Return Policy: Our return and exchange policy can be found under the "Returns and Refunds" section at the bottom of the website. Customers are responsible for return shipping costs and must adhere to the specified return window.
Packaging and Handling
Packaging: We take great care in packaging items to ensure they arrive safely and securely. Each item is damage checked and inspected before packaging. Please note we are human and mistakes happen, so if you find a damage that we could have possibly missed, take a picture and email us your concern.
Additional Information
Holidays and Peak Seasons: During holidays or peak seasons, please anticipate potential shipping delays. We recommend placing orders in advance during such times.
Contact Information: For any shipping-related inquiries or assistance, please contact our customer support team at cottonandcoastreturns@gmail.com or by message on Facebook/Instagram.
Legal Considerations
Liability: We are not liable for delays, lost, or damaged packages during shipping, except as required by applicable consumer protection laws.
Policy Updates: This shipping policy is subject to change without prior notice. Updates will be communicated through email.
Thank you for reviewing our shipping policy. By proceeding with a purchase, you acknowledge and accept the terms outlined in this policy. Should you have any questions or require further clarification, feel free to reach out to us!